Returns + Exchanges

 

RETURNS
All products are checked prior to dispatch. Should a product be faulty we will replace the goods. Please be noted, that our products are silk-printed by hand and the red labels are sewn in by hand. The crew socks are produced in Portugal and as we grow we will perfect our crafted product. Little mistakes in the stiching lines are no reason for returns. If it's the wrong size or fit, we will only accept the shirt in the KOTD package and items have to be unworn. Plausible reason must be given – we do not exchange or return products due to a change of mind. As soon as we have received your return, it will take approximately up to 10-14 business to process your refund.

  • All products must be returned within 14 days of receipt.

  • All products must be unworn and unwashed.

  • All products must have all original Kids of the Diaspora tags still attached.

  • Shipping back to our production studio is at the customers’ own cost.


The address is:
Kids of the Diaspora
Nußdorfer Straße 80
1090 Vienna
AUSTRIA